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Refund policy

How the trial refund works. Last updated 27 October 2026.
Ask for a refund in your Slack channel, or reply to any email from Colin, during your 14-day trial. We refund the trial fee in full.

Who can ask

Anyone who paid for the 14-day trial, at any point during those 14 days. You don't need to give a reason, and there is no call.

How to ask

  • Write in your private Slack channel, or
  • Reply to any email from Colin, or email colin@growlancer.co.

What you get back

The full trial fee, never a part of it, back to the card you paid with. Colin makes every refund himself through Stripe, our payment provider. How long it takes to show on your statement depends on Stripe and your bank.

After the trial

This page covers the trial fee. If you continue on a monthly plan, you can cancel any time after the trial by telling us in your Slack channel or by email. See the trial terms.

Growlancer Limited. Questions about a refund: colin@growlancer.co.